Contact information
At Kalanidhi, we're always happy to assist you. Whether you have a question about our sarees, need help with an order, or would like to share your feedback, our customer support team is here to help.
We strive to provide a smooth and enjoyable shopping experience, and we'll do our best to respond to your queries as quickly as possible.
Business Information
Brand Name: Kalanidhi
Registered Business Name: SOMERA LIFESTYLES LLP
Warehouse Address:
Shop No. 11, Lower Ground, Kohinoor Tex Market, Surat Textile Market, Surat, Surat City, Gujarat, India, 395002
Customer Support
Email: kalanidhi.support@gmail.com
Our team typically responds within 24–48 business hours.
Call / WhatsApp
WhatsApp & Call: +91 8320170055
Available during our customer support hours for assistance with your orders and general enquiries.
Customer Support Hours
Monday to Saturday: 10:00 AM – 6:00 PM (IST)
Sunday: Closed
We Can Help You With
Our customer support team can assist you with:
- Order status and tracking
- Shipping and delivery queries
- Return, refund, and exchange requests
- Product information and saree-related questions
- Payment-related assistance
- Coupon or discount-related queries
- Customized service enquiries (Fall & Pico, Tassel Finishing, Ready-to-Wear, etc.)
- General feedback and suggestions
Before Contacting Us
To help us assist you more efficiently, please include the following details whenever applicable:
- Order ID
- Registered mobile number or email address
- Product name (if applicable)
- Clear photographs or videos (for damaged or incorrect product claims)
- A brief description of your query
Response Time
- Email: Within 24–48 business hours
- WhatsApp: During business hours (response time may vary depending on enquiry volume)
We appreciate your patience and will make every effort to resolve your concerns as quickly as possible.
Thank you for choosing Kalanidhi. Your trust means a great deal to us, and we remain committed to providing you with exceptional products and dependable customer service.
