Terms of service

Effective Date: 17-07-2026

Welcome to Kalanidhi. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website and services.

1. Business Information

Brand Name: Kalanidhi

Registered Business Name: SOMERA LIFESTYLES LLP

Warehouse Address:
Shop No. 11, Lower Ground, Kohinoor Tex Market, Surat Textile Market, Surat, Surat City, Gujarat, India, 395002

Support Email: kalanidhi.support@gmail.com

WhatsApp: +91 8320170055

Customer Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information provided by you during registration or checkout is true, accurate, and complete.
You are legally capable of entering into binding contracts under applicable law.

Kalanidhi reserves the right to refuse service, cancel orders, or terminate accounts if false or misleading information is provided.

3. Website Use

You agree to use this website only for lawful purposes.

You must not:

Violate any applicable laws or regulations.
Use the website for fraudulent or unlawful activities.
Attempt unauthorized access to our servers, systems, or customer data.
Introduce viruses, malware, or malicious code.
Disrupt the security or functionality of the website.
Copy, reproduce, distribute, or exploit any content without our written permission.

Any misuse of the website may result in suspension of access and legal action where applicable.

4. Product Information

We strive to ensure that all product descriptions, images, pricing, specifications, and availability are accurate.

However:

Product availability is subject to change without prior notice.
Prices may change at any time before an order is confirmed.
Minor typographical or technical errors may occasionally occur and may be corrected without prior notice.

Kalanidhi reserves the right to refuse or cancel any order arising from pricing or listing errors.

5. Colour & Product Appearance

We make every effort to display our sarees as accurately as possible.

However, slight variations in colour may occur due to:

Mobile or computer screen settings
Screen brightness and calibration
Photography lighting
Natural fabric characteristics

These minor colour variations are normal and shall not be considered manufacturing defects.

6. Handcrafted Product Disclaimer

Many of our sarees feature traditional weaving, zari work, embroidery, jacquard patterns, prints, or handcrafted detailing.

Minor variations in weaving, motifs, embroidery, zari placement, texture, print alignment, or finish are natural characteristics of handcrafted products and enhance their uniqueness.

These variations are not defects and do not qualify for return, refund, or exchange.

7. Care Instructions

Unless otherwise specified on the product page, all sarees should be Dry Clean Only for the first wash.

Kalanidhi shall not be responsible for damage caused by improper washing, ironing, storage, alteration, or handling after delivery.

8. Orders & Payments

All orders are subject to acceptance, product availability, and successful payment verification.

By placing an order, you agree that:

The information provided during checkout is accurate.
Payment is authorized by you.
Orders may be cancelled if fraudulent activity is suspected.
We reserve the right to refuse or cancel any order at our sole discretion.

Kalanidhi does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Payments are securely processed through trusted third-party payment gateways.

9. Shipping & Delivery

Orders are generally processed within the timelines mentioned on our website.

Estimated delivery dates are indicative only.

Delivery may be delayed due to:

Courier partner delays
Weather conditions
Public holidays
Government restrictions
Natural calamities
Events beyond our reasonable control

Kalanidhi shall not be liable for delays caused by third-party logistics providers.

10. Cancellation, Returns, Refunds & Exchanges

Orders may be cancelled only before dispatch unless they include customized services that have already entered processing.

Returns, refunds, and exchanges are governed by our separate Return, Refund, Exchange & Cancellation Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

11. Customized Products & Add-On Services

The following services are considered customized and are non-cancellable, non-returnable, and non-refundable once processing has begun:

Fall & Pico
Tassel Finishing
Ready-to-Wear Conversion
Stitched Blouse
Gift Packaging
Any other customization selected during purchase

These services involve additional processing and cannot be reversed after commencement.

12. Intellectual Property

All content available on this website, including but not limited to:

Product photographs
Lifestyle images
Videos
Logos
Brand name
Product descriptions
Graphics
Website design
Icons
Text
Source content

is owned by or licensed to Kalanidhi and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Kalanidhi does not control, endorse, or assume responsibility for the content, products, services, privacy practices, or policies of third-party websites.

Accessing such websites is entirely at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, Kalanidhi shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of our website
Purchase or use of our products
Delivery delays
Technical interruptions
Third-party service failures
Events beyond our reasonable control

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

15. Indemnification

You agree to indemnify and hold harmless Kalanidhi, SOMERA LIFESTYLES LLP, its directors, employees, partners, and affiliates from any claims, liabilities, losses, damages, expenses, or legal costs arising from:

Your breach of these Terms.
Your misuse of the website.
Your violation of applicable laws or third-party rights.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection, storage, and use of your information as described in our Privacy Policy.

17. Changes to These Terms

Kalanidhi reserves the right to modify these Terms at any time without prior notice.

Updated Terms will become effective immediately upon publication on this website.

Your continued use of the website after any updates constitutes acceptance of the revised Terms.

18. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us: